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The key to successful bespoke software is your choice of partner.

Assess their track record - if the partner you are considering can demonstrate a successful track record in bespoke software delivery, then they are a good candidate.

Their technical accreditation - if your potential partner has technical accreditation then they are unlikely to be software cowboys.

Their standards (technical and non-technical) - do they have an independently audited quality accreditation? Can they demonstrate their business integrity and values?

Their financial standing - are they going to be here tomorrow?

How their people relate to you - can they discuss complex technical issues in a way you understand? Do you trust them? Do you get on with them? (Problems happen, solving them can often depend on the strength of your relationship).

How their people relate to your business - do they understand your key objectives? Do they understand your culture? Can they add value by suggesting improvements?

Consider
What service level agreements are promised?
How realistic is the development timetable?
How realistic are the claims for support response times?

What penalties are acceptable? A useful means of assessing the accuracy of responses to the above items is to establish penalty terms for failing to deliver - how flexible is your partner?

Who will own the source code?
If you own the source code then you are fully protected. Your supplier is not guaranteed your continued business and you are able to continue to have your software supported if your original partner disappears from the scene.

Is there a market for the end solution?
By owning the software source, you may be gaining a valuable asset for your business. By allowing your supplier to sell your software under licence you have the potential to create an additional revenue stream with the minimum of effort.

Can your partner exploit that market?
Does your partner have a track record exploiting bespoke software as a package to the mutual benefit of you, them and the buyer?

KIM offer a track record that we believe is second to none in bespoke development.
We believe our client list and customer feedback speaks for itself in respect of functional content, ease of use, and easy to work with.

Our technical accreditation reflects what we do - we only develop with Microsoft and Oracle tools. We are experts in what we do, and we do not claim to be experts in areas we do not know - we don't use contractors and we don't outsource.

Our BS EN ISO9000:2001 quality accreditation combined with our ongoing commitment to ITIL (best practice) proves our commitment to delivering quality in all our dealings, whether this be with clients or suppliers.

Our history shows we have been around for a long time. All our directors have successfully managed software companies through boom and bust and our resilience during IT downturns is there to see in our accounts.

Our people - call us in for a meeting to discuss your requirements and judge for yourselves!



"If I can do it, anyone can do it. The system is still in its infancy here but we have confidence in what we've seen that the things we haven't seen yet will all run fairly smoothly."
Paul Bucknall Property Officer,
Warwickshire Police


Don't just take our word for it.
See what our clients say

Contact Us
Telephone: 01279 600171
Fax: 01279 600557

Enquiries: kim@kimsp.com


     
 
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